From: July 1, 2012 To: June 30, 2015
You may wish to contact your System Coordinator or consultant for assistance or examples.
The Brazoria County Library System serves the educational, informational, and recreational needs of library users. Its mission is to provide library resources for citizens of all ages. The library strives to achieve the highest level of service, while stressing convenience, speed of access, and quality of information.
Approved by the Brazoria Commissioner's Court
May 8, 2012
Integrated Library Automation System: The library uses the Polaris Library System run on:
Miscellaneous computing resources:
Internal Wiring: Each library is internally wired using CAT-5, plenum-rated cabling and are equipped with wireless routers for Internet access.
Printing Control System:
Self-Checkout Stations: The Pearland Library has two Polaris Express Check checkout units.
Time management: Time management software (Busy Signal, LLC) has been implemented in 10 branches
1. The Brazoria County Library System seeks to:
a) Enable effective access to information for all patrons regardless of the patronís location.
b) Implement appropriate access to a wide variety of electronic resources that answers current community needs, and future growth.
c) Increase communication with and access to other community institutions regarding library services, resources and policies.
d) Promote effective control of information support systems within the library.
e) Promote service standardization between branches throughout the service area.
2. The specific actions the Brazoria County Library System will do to undertake the above tasks are to:
a) Maintain current Polaris ILS until replacement and evaluate other systems according to system needs, cost-benefit considerations, hardware compatibility and hardware obsolescence.
b) Increase availability of PCs for patrons of all ages to use. Further objectives are to:
1. Purchase laptop PCs for branches or additional workstations as needed.
2. Purchase educational software stations for children and youth.
3. Evaluate networking equipment and bandwidth needs for expansion.
c) Continue to offer TexShare databases to 'out-of-facility' library patrons via remote patron access. Expand this service to other databases as funds and licensing agreements allow.
d) Continue existing and foster further telecommunication alliances with other community and education based networks and consortia. Increase public web presence. Upgrade infrastructure to expand Internet access to libraries. Maintain and improve wireless networks at branches.
e) Implement self-checkout stations at selected branches. Explore alternative notification methods (e.g.: text messaging) for possible implementation.
f) Develop new interfaces that allow patrons to access library services through various mobile devices.
g) Expand electronic payment options.
h) Review, evaluate and update as needed public Internet Policies, as necessary.
July, 2012: Evaluate existing PC workstations and servers; prioritize for replacement as funding allows. Evaluate pricing to diversify options for patrons and staff. Update the inventory of existing software in system locations. Evaluate existing Integrated Library Automation System hardware and software. Prepare ILS proposals for budget consideration. To encourage greater digital content use, purchase mobile devices including e-readers for staff and patron training.
January, 2013: Replace obsolete PC workstations as funding allows. Purchase wireless devices for in-branch use as funding allows. Examine holdings and evaluate needs for educational software.
July, 2013: Evaluate self-checkout at the Pearland branch in view of expanding this service to other sites. Evaluate existing PC workstations with the County IS Department and ILS components for obsolescence.
January, 2014: Evaluate current technology plan and revise as needed. Replace existing PC workstations as evaluation prescribes and budget allows. Continue expanding self-checkout technology to additional branches.
July, 2014: Replace existing PC workstations and servers as evaluation prescribes and as budget allows. Start preparation of the next three-year technology plan.
January, 2015: Replace existing PC workstations and servers as evaluation prescribes and budget allows. Conduct a hardware and software audit of existing technology. Survey public needs and vendor requirements and evaluate current technologies to anticipate future trends. Complete and approve technology plan.
June, 2015: Replace existing PC workstations and servers as evaluation prescribes and budget allows. Upgrade ILS as budget allows.
Self-checkout stations: Initial cost of $1500.00 per unit with an annual cost of $90.00 per unit to be paid using Brazoria County General Fund. Expand this service as needs are ascertained and budgets allow.
Equipment Replacement: Annual replacement of desktop or laptop PCs for staff and patrons (6 year cycle): $50,000. Funding source: Brazoria County General Fund.
Databases: Continue funding of TexShare as funds allow (approximately$10,000) annually. Additional databases are purchased independently and through various consortia. Funding source: Brazoria County General Fund.
The Brazoria County Library System will effectively train staff to use and to teach other staff and the public by:
1. Allowing key staff to attend annual vendor conferences to keep current on ILS developments.
2. Allowing key staff opportunities to train additional staff members on ILS updates as needed.
3. Continuing the training curriculum for all front-line staff members to train the public in the use of TexShare and other databases.
4. Continuing ongoing patron training in basic Internet skills and basic skills in word processing, spreadsheets and presentation programs.
5. Training in other new technologies ó concentrating first on key staff, then staff training followed by patron training classes, coaching and/or producing written material as needed.
6. Obtaining additional training from Amigos, Texas State Library and Archives Commission and from grant sources as they are offered.
The integration of new technology and enhancements to existing technology into the Brazoria County Library System's plan of service will be accomplished through staff development and patron education. Improved technology will enhance our service goals to meet informational and recreational needs in our current member communities and in any potential member communities by:
1. Enhancing and expanding public Internet access, access to subscription databases and online catalog access to provide more information and improved access to our services, including mobile-specific interfaces.
2. Integrating digital content into the libraryís collection.
3. Enhancing patron access to account information.
4. Providing for increased control over computer facility usage while helping to conserve staff and physical resources.
1. The Brazoria County Library System will continuously monitor routine technology operations and resource use while specifically evaluating new technology opportunities annually during budget preparation and as grant or discounts become available.
a) Routine technology operations and web-use tracking software will be monitored using staff interviews and patron satisfaction questionnaires.
b) Results of this evaluative process will highlight technology needs or areas where patrons or staff may need increased training.
2. Success in meeting institutional goals will be measured primarily using standard statistical measurements: measurement of circulation, Internet use, in-building or remote visitation, and through patron satisfaction surveys. A full room-use survey is conducted semi-annually, and normal use statistics are recorded daily.
3. This technology plan will be reviewed and updated at 18 months, and periodically reviewed while preparing the annual budget, when grants become available or when discounts are requested. Criteria to be used in this review process are:
a) Telecommunications and bandwidth.
b) The age of hardware resources.
c) The age of software resources.
d) Responses from staff interviews and patron questionnaires.
e) Recent technology innovations.
This Technology Plan has been reviewed and submitted on behalf of this library
|Library Board Chair||Date|
|As Applicable: Mayor, City Manager, County Judge, or School Superintendent
(Circle appropriate title)