FAQ

Frequently Asked Questions

1. Where are your libraries and when are they open?

• Administrative Offices
• Alvin
• Angleton
• Brazoria
• Brazoria County Historical Museum
• Clute
• Danbury
• Freeport
• Lake Jackson
• Manvel
  
• Pearland
  
• Pearland Westside
• Sweeny
• West Columbia


2. How do I get a library card?
   
   
3. How do I access my acount online?
   
   
4. Why can't I get into My Account?
   
   The usual answer is your library card has expired. Library Cards are
   good for 3 years. After that they need to be renewed. Contact your local branch.
   
   
5. Why can't I get into a particular database? I typed in the passwords you gave me.
   
   
To access our databases remotely, the database computer must know you are a
legitimate user. Many systems do this by seeing which site you came from to get
to their database. Virus protection and personal firewalls can have this feature blocked
You must enable the option for transmitting your "referring URL" and "IP address"
See your software manual for details.


6. Who are my elected officials?