Frequently Asked Questions

1. Where are your libraries and when are they open?




Administrative Offices Alvin Angleton Brazoria Brazoria County Historical Museum Clute Danbury Freeport Lake Jackson Manvel Pearland Sweeny West Columbia



2. How do I contact you if I have a comment or a suggestion?
   
   
3. How do I get a library card?
   
   
4. How do I access my acount online?
   
   
5. Why can't I get into My Account?
   
   The usual answer is your library card has expired. Library Cards are
   good for 3 years. After that they need to be renewed. Contact your local branch.
   
   
6. Why can't I get into a particular database? I typed in the passwords you gave me.
   
   
To access our databases remotely, the database computer must know you are an
legitimate user. Manys systems do this by seeing which site you came from to get
to there database. Virus Protection Personal Firewalls can have this feature blocked
You must also enable the option for transmitting your "referring URL" and "IP address
See your software manual for details.


7. What are your current events?
   
   
8. When do you have storytime?
   
   
9. Who are my elected officials?