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Frequently Asked Questions

  1. Where are your libraries and when are they open?

  2. Pearland West Pearland Manvel Alvin Danbury Angleton Brazoria County Historical Museum West Columbia Clute Lake Jackson Brazoria Sweeny Freeport Administrative Offices
    Brazoria County
    Historical Museum

    Lake Jackson
    Pearland Westside
    West Columbia

  3. How do I contact you if I have a comment or a suggestion?

  4. How do I get a library card?

  5. How do I access my acount online?

  6. Why can't I get into My Account?

    The usual answer is your library card has expired. Library Cards are
    good for 3 years. After that they need to be renewed. Contact your local branch.

  7. Why can't I get into a particular database? I typed in the passwords you gave me.

  8. To access our databases remotely, the database computer must know you are a
    legitimate user. Many systems do this by seeing which site you came from to get
    to their database. Virus protection and personal firewalls can have this feature blocked
    You must enable the option for transmitting your "referring URL" and "IP address"
    See your software manual for details.

  9. What are your current events?

  10. When do you have storytime?

  11. Who are my elected officials?